Privacy Policy

1. Our Commitment to Privacy

At Leston Holdings Ltd. and its affiliated, related, and managed entities ("Leston Holdings," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.

This policy explains how we collect, use, and safeguard your information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), and Canada's Anti-Spam Legislation (CASL).

This policy applies to all personal information collected through our websites, leasing forms, event registrations, marketing activities, and any other interactions with Leston Holdings Ltd. and its affiliated, related, or managed entities.

2. Who We Are

"Leston Holdings," "we," "us," and "our" refer collectively to Leston Holdings Ltd. and its affiliated, related, and managed entities (together, the "Leston Group").

The Leston Group is a Canadian property management and development organization that provides high-quality rental spaces, event venues, and related services throughout Edmonton and surrounding areas.

Each affiliated entity operates under this shared Privacy Policy unless otherwise stated in a specific notice or agreement.

3. Information We Collect

We collect personal information in a variety of ways, including when you:

  • Fill out a form or submit an inquiry through our website;
  • Register for an event, tour, or leasing promotion;
  • Subscribe to updates or newsletters;
  • Apply for tenancy or employment; or
  • Interact with us through email, phone, or social media.

The types of information we may collect include:

  • Contact details (name, email, phone number, address);
  • Property preferences or leasing interests;
  • Communication history;
  • Event registration details;
  • Device and website usage data (IP address, browser type, cookies, analytics data).

4. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide requested information;
  • Process applications or registrations;
  • Communicate about our properties, services, events, or promotions (with your consent or as permitted by law);
  • Improve our website and customer experience; and
  • Manage business operations, fulfill contractual obligations, and meet legal or regulatory requirements.

Your information may be used by any member of the Leston Group, but only for purposes consistent with this Privacy Policy.

We do not sell or rent your personal information to third parties.

5. CASL Compliance – Email and Marketing Communications

The Leston Group complies with Canada's Anti-Spam Legislation (CASL).

We will only send you commercial electronic messages (such as emails or texts promoting events, offers, or updates) if:

  • You have given express consent (for example, by checking a box or subscribing online); or
  • You have given implied consent (for example, by inquiring about our properties within the last six months).

All marketing communications will include an unsubscribe link, allowing you to withdraw your consent at any time.

You may also update your communication preferences by contacting us directly.

6. How We Share Information

We may share your information only when necessary, including with:

  • Service providers who assist with websites, marketing, analytics, or CRM systems;
  • Affiliated, related, and managed entities within the Leston Group for administrative and operational purposes; and
  • Legal or regulatory authorities when required by law.

All third-party providers and affiliated entities are required to protect your personal information and use it only for authorized purposes consistent with this policy.

7. Cookies and Analytics

Our website uses cookies and analytics tools to improve performance and user experience. Cookies help us:

  • Understand site traffic;
  • Remember user preferences; and
  • Measure marketing effectiveness.

You can adjust your browser settings to refuse or delete cookies, but this may affect website functionality.

8. Data Security

We maintain physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While no system can guarantee absolute security, we take all reasonable precautions to protect your data across all entities within the Leston Group.

9. Data Storage and Retention

Your personal information may be stored on secure servers located in Canada or other jurisdictions where our service providers operate.

We retain personal information only as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory requirements.

10. Your Rights

Under PIPEDA and PIPA, you have the right to:

  • Access your personal information held by us;
  • Request corrections to inaccurate or incomplete data;
  • Withdraw consent for marketing communications; and
  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Leston Holdings Ltd.
#6, 10025 – 117 Street
Edmonton, Alberta T5K 1W7
info@lestonholdings.com

We will respond to all privacy-related inquiries within a reasonable timeframe.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.

The latest version will always be available on our website.